Chronology

2012
1993

Jul 2011
  thru
May 2012
Principal UX DesignerDetails: Established the foundational processes required for product development teams to produce usable user interaction experiences for the Windows, web and mobile versions of data center management tools; worked closely with executive directors, marketing, engineering, customer service, etc. to analyze stakeholder and end user needs, designed, prototyped, and tested various interface designs for usability, document product requirements.
Designed datacenter info management tools for desktop, web, mobile platforms.
iTracs, Inc.
San Jose, CA

Feb 2011
  thru
Apr 2011
Contractor: Senior Interaction DesignerDetails: Verify user needs with project teams and clients; create and iterate UI flows and wireframe designs.
Produced clients' task flows & wireframes.
Level Studios
San Jose, CA

Sep 2010
  thru
Dec 2010
Contractor: Senior Interaction DesignerDetails: Verified user needs with business owners and project teams; created and iterated UI flows and designs for product setup, produced detailed design UI specifications for developers and project teams, coordinated with User Research to test and refine designs.
Produced design specifications for Engineering.
TiVo.com
Alviso, CA

Apr 2008
  thru
Aug 2010
Principal UX DesignerDetails: Designed, tested and produced website's payroll product design for the best online user experience with regard to usefulness, usability and customer needs. Generated task flows, user-interface requirements and interactive prototypes; researched department needs, stakeholder expectations and business requirements; worked closely with management, marketing, engineering, customer service, etc. to analyze stakeholder and end user needs.
Designed small business payroll and related web apps.
PayCycle.com > Intuit.com
Mt View, CA

 
Sep 2005
  thru
Mar 2008
Principal UI / Web ProducerDetails: Designed, tested and produced Healthline.com’s consumer healthcare information architecture and visual design for the best online user experience with regard to usefulness, usability and business needs. Generated task flows, user-interface and functional requirements for an interactive system; research audience needs, stakeholder expectations and business requirements; worked closely with executive directors, marketing, engineering, customer service, etc. to analyze stakeholder and end user needs.
Designed healthcare content and search tools.
Healthline.com
San Francisco, CA

Sep 2002
  thru
Jun 2005
UX Senior Product ManagerDetails: Created highly usable user interaction experiences for Caremark's iScribe physician handheld and web products that are efficient and elegant in meeting those users' demanding needs; worked closely with executive directors, marketing, engineering, customer service, etc. to analyze stakeholder and end user needs, designed, prototyped, and tested various interface designs for usability, document product requirements, and released products to the market on schedule.
Designed PDA and web based drug prescription writing apps.
Caremark's iScribe.com
Redwood City, CA

Nov 2001
  thru
Jan 2002
Consultant: User Interface/Usability Analyst Details: Guided Quicken's development team in implementing user centered design and usability testing methodologies during their web site redesign efforts for online trading. Responsibilities included analysis, developing user requirements and key personas, facilitating UI designs and usability testing.
Guided Quicken team to design online trading app
Intuit.com
Mt View, CA

May 2001
  thru
Nov 2001
Principal UX DesignerDetails: Defined user requirements, designed/prototyped web-based secure messaging products for software developers. Detailed tasks include: user profiling, task analysis, verifying UI-related market/product requirements, iterative prototyping, UI design, usability testing and analysis of in-house and commercial products, produce detailed UI design specifications.
Designed real-time Web messaging software tools for developers.
Kenamea.com
San Francisco, CA

May 2000
  thru
May 2001
Principal UX DesignerDetails: Defined user requirements, design/prototype web-based healthcare information software products. Timely management of every phase of development: competitive analysis, site usage analysis, user profiling, task analysis, verifying UI-related market/product requirements, iterative prototyping, UI design, usability testing, producing detailed UI design specifications.
Designed healthcare content and search tools.
WebMD.com
Santa Clara, CA

Jan 1998
  thru
Apr 2000
Principal UX Designer Details: Defined user requirements, designed/prototyped Windows-based education assessment software products. Conducted timely management of every phase of development: user profiling, task analysis, verified UI-related market/product requirements, iterative prototyping, UI design, prepared usability test materials, conducted field usability testing and evaluation, produced detailed UI design specifications.
Designed Windows-based education assessment tools.
CTB/McGraw-Hill Systems
Monterey, CA

Apr 1996
  thru
Jan 1998
UI Manager/Principal UI Info Architect Details: Manager of corporate UI team; defined user-centered design methodologies, established common GUI model to host all desktop, internet and award-winning intranet products, infused user-centered design strategies and methods into development process, designed UI interaction and visual (Windows95, web-based style) standards for healthcare information software. Developed UI courseware, trained software designers in task, role and user analysis, desktop and web application design, usability testing and prototyping. Established laboratory for UI testing, competitive analysis, product R&D, and prototyping tool evaluations.
Defined UI info architecture, designed healthcare products.
IDX Healthcare Systems
Burlington, VT

Nov 1994
  thru
Dec 1995
Network & Systems Manager Details: Supported Macintosh network management; educated and trained computer users; configured and troubleshot hardware and software; designed user interface for company's financial and human resources databases.
IT manager and time tracking app designer for a small design firm.
Jager DiPaola Kemp Designs
Burlington, VT

Apr 1993
  thru
Sep 1994
Senior UI Designer Details: Identified, prototyped and incorporated users interface needs into Macintosh and Unix-based system, networking, communication and system software; conducted usability testing; managed assistants.
Designed Unix-based Macintosh emulator, networking apps.
Apple Computer
Cupertino, CA